Curate, design & build custom software solutions

We custom design and build powerful web, cloud applications that drive business results and help you achieve your business objectives.

1999Building business software since
4Platforms: web, desktop, database & mobile
3Commercial products built in-house
700+Mailboxes running on Kunye Cloud

Custom Software Development

Turnkey solutions designed around your business processes — from requirements and workflow to reporting and integration. Our clients are involved right from the start, so the end product is exactly what you want and customised for your every requirement.

What we offer

Mobile App Development

Native and hybrid apps on all the major platforms — built to store data locally, leverage the built-in features of smart phones, and handle the security challenges that come with mobile.

See the iMeds case study

Web App Development

Responsive web applications that look good on a variety of devices and screens of varying sizes — with all stakeholders provided with maximum visibility into project progress.

See the eFektiv case study

Desktop Development

Server-independent programs where connectivity is never an issue, your data and program are more secure, performance is far superior and functionality is tailored to your specific business requirements.

Desktop development

Support & Maintenance

Our standards are high when it comes to fulfilling our client’s needs. We offer both remote and on-site customised support, so your software keeps working as hard as your team does.

Talk to us

Our work

Three platforms designed, built and supported by Chouette — each one running critical, high-volume processes for leading South African financial services organisations.

eFektiv telephonic workflow system in a call centre

eFektiv

Financial Services · Old Mutual

Implementation of a flexible telephonic workflow system — a structured call flow workflow for a high-volume outbound call centre.

View eFektiv

iMeds underwriting medicals on a tablet

iMeds

Financial & Health Care Services

The digital solution for life insurance underwriting medicals — a white labelled platform on web, Android, iOS and Windows.

View iMeds

Kunye Cloud

SLA analysisThis month
89%
Within targetTarget 85% · 4 342 enquiries
Claims94%
Policy88%
Complaints61%

Shared inbox · SLA tracking

A white label, tailored customer experience system that turns scattered team inboxes into one accountable queue.

View Kunye Cloud

Why Chouette

Chouette is a respected boutique software company that attributes its success to an innovative and forward-thinking approach, coupled with our user-focused values. We have been providing business software solutions in South Africa since 1999.

Get in touch

01

You work hand in hand with us

Our clients are involved with the design and development process, right from the start, so that the end product is exactly what you want and customised for your every requirement. This also means there is transparency and visibility into project progress.

02

We think outside the box

Matching our agile methodologies, skilled design with practical needs, Chouette produces software solutions that are useful, usable and engaging.

03

We save you time and money

Because you are involved every step of the way, we can perfect the software design as we go, saving you valuable time and money in the long run. Products are practical and easy to understand, which means less help is needed and training costs are reduced.

04

We build user-centric designs

Our products are always designed with your end user in mind.

05

Customer service and support

Our standards are high when it comes to fulfilling our client’s needs and we offer both remote and on-site customised support.

06

Proven Microsoft expertise

We have proven expertise in web, desktop, database and mobile solutions. Our tried and trusted methodologies are agile, innovative, cutting edge and forward-thinking. Our primary focus is on Microsoft technologies and we are proud to have a Microsoft Silver Partner status.

From first conversation to long-term support

An agile, hands-on process that keeps you involved at every step — so there are no surprises at go-live.

Discover

We workshop your business processes, users and constraints to define exactly what the solution needs to do.

Design

Matching skilled design with practical needs, we shape software that is useful, usable and engaging.

Build

Agile delivery on proven Microsoft technologies, with visibility into progress throughout.

Support

Remote and on-site customised support once your solution is live — for as long as you need it.

Security you
can verify

Your data is safe with us. Chouette is SOC 2 Type 1 attested, and our controls are independently audited and monitored. Our Trust Center shows how we protect your systems and data, and you can request our SOC 2 report there.

SOC 2Type ISOC 2 Type I Independently audited
Visit our Trust Center

Product security

7 controls

Secure development lifecycle, penetration testing, change management and vulnerability scanning.

Access management

9 controls

Role-based access, multi-factor authentication, user access reviews and an enforced password policy.

Security & continuity

7 controls

Tested business continuity, disaster recovery, incident response and backup restoration plans.

Data security

4 controls

Encryption at rest and in transit, key management and restricted network and firewall access.

Organisation security

9 controls

Risk assessment and treatment, vendor risk management, asset management and security awareness training.

Endpoint security

4 controls

Endpoint detection and response, disk encryption, malware protection and managed endpoints.

Trusted by industry leading companies to deliver unique, tailored solutions

Liberty
Discovery Life
Momentum
iMeds – interactive Medicals
Old Mutual
PPS

Trusted by teams who use our software every day

See Kunye Cloud
What was going to be a temporary solution ended up being our main workflow system.

Gafeezah Soeker

Product Owner, Old Mutual PF OperationsKunye Cloud, built by Chouette

Let’s chat

Not sure which option would best suit your needs, what is technologically possible or where to start? Contact us and we’ll point you in the right direction.

Email
info@chouette.co.za
Phone
+27 (0)21 447 4181
Office
2A Devonshire Street, Woodstock, Cape Town

Frequently asked questions

What does Chouette Software Solutions do?

Chouette is a boutique Cape Town software company that custom designs and builds web, cloud, mobile, desktop and database solutions for South African businesses. We have been providing business software solutions since 1999 — from first workshop to long-term support.

Where is Chouette based?

Our office is at 2A Devonshire Street, Woodstock, Cape Town. We work with organisations across South Africa and offer both remote and on-site support.

Which technologies do you work with?

Our primary focus is on Microsoft technologies, including C# .NET, ASP.NET Core MVC and Web API, WCF and Microsoft SQL Server, alongside HTML5, JavaScript and hybrid app frameworks such as Cordova.

Do you build mobile apps?

Yes. The Chouette team has successfully developed native and hybrid apps on the major platforms — iOS, Android and Windows. Our iMeds platform is a good example of our mobile capability.

What products has Chouette built?

We built eFektiv, a telephonic workflow system for outbound call centres, and iMeds, a digital platform for life insurance underwriting medicals. Chouette is also the technical partner of Kunye Cloud, a shared inbox and SLA tracking system.

How involved will we be in the project?

Very. Our clients are involved with the design and development process right from the start, so the end product is exactly what you want — with transparency and visibility into project progress throughout.

Do you offer support after go-live?

Yes. We offer both remote and on-site customised support, so your software keeps working as hard as your team does.

How do I get started?

Send us a message using the enquiry form, email info@chouette.co.za or call +27 (0)21 447 4181. Tell us about your project and budget, and we will point you in the right direction.

Is Chouette SOC 2 compliant?

Yes. Chouette is SOC 2 Type 1 attested, with independently audited controls covering product security, access management, data security, business continuity, organisation security and endpoint security. You can view our controls and request the SOC 2 report on our Trust Center.